Free shipping on Continental U.S. orders over $89
Continental United States: orders $89+ receiveĀ FREE SHIPPING.Ā Under $89, feeĀ of $9.95 will be charged.
Alaska & Hawaii: orders $120+ receiveĀ FREE SHIPPING.Ā Under $120, fee of $14.95 will be charged.
Canada: orders $175+ receiveĀ FREE SHIPPING.Ā Under $175, fee of $16.95 will be charged.
United Kingdom & Israel:Ā orders $175+ have a $25 SHIPPING FEE.
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We ship all orders from our warehouse in Long Island City, New York. Please make sure your address information is accurate and complete.Ā If the address is incomplete (even if only the apartment / suite number is missing), it may delay receipt of the package and there will be a change fee to correct the address. If a package is returned due to an incorrect address, a fee will be charged to have the package resent.
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Where does The Better House ship?Ā We currently ship to 48 U.S. states + Israel, Canada, and the U.K.!
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What payment methods do you accept?Ā Amex, Master Card, Apple Pay, Discover, Google Pay, Visa (both credit &Ā debit).Ā
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What to expect when an order is placed over the weekend or holiday?Ā Your order will be processed the next business day.
We hope you love everything that you ordered from us, but don't worry, we know nobody wants to keep something they donāt love - so we try to make it simple!Ā If something is not quite right, we will gladly accept the return withinĀ 45 days of receipt of purchase.Ā https://thebetterhouse.myreturnscenter.com/
Please read the Return Conditions - we might quiz you!Ā
Please note: A $7.95 fee will be automatically deducted fromĀ each refund order to cover fees.
1. WeĀ can only accept refunds and exchanges for items that are returned in the condition they were received. These terms include:
- New Condition
- Original Packaging
- Unmarked & Unused
TheĀ Better HouseĀ maintains the right toĀ refuse a return if the item does not meet the terms above.Ā
2. There are no returns on Final Sale items.
3. Please allow 7-10 business days from when we receive your package (depending on peak times) for your return to be processed. Your refund will be issued to your original payment method unless otherwise noted.Ā
4. Sorry, shipping and handling charges are non-refundable.
For all other inquiries please contact us atĀ info@thebetterhouse.comĀ or callĀ 1(800) 929-5533
